 Testimonials
PBVS values the opinions and experiences shared with our patient’s family. Our staff strives to deliver a positive experience to all our clients. We know that the compassion and commitment we show to each case is important in helping owners cope with a hospitalized love one. We invite you to share in some of the experiences of our clients. Ernie "On September 26th I lost my seven month old Yorkshire terrier, Ernest Pudding. I want to thank each and every one of you for the enormous support and comfort you gave to both Ernie and myself. The job you have is not easy, but you do it so well. Thank you from the bottom of my heart to the excellent professional team you have." Ernie’s Mom Andy Dear Dr. Roy, Your staff is commendable, on the telephone, at the desk and in the exam room. They are all consistently friendly, engaging, courteous and professional. They create a feeling of confidence and comfort that reduces stress and anxiety. Thank You for your examination of my Brussels Griffon. I place total trust and faith in you for Andy’s care. I will depend on your advice to monitor his condition. I am truly grateful for your generosity. Sincerely, K. West Axis Dear Dr. Roy & Staff, "We cannot thank you enough for taking such GREAT care of our baby boy, Axis. The care, concern, and time you took on each and every visit were tremendous. We will not hesitate to refer everyone who may be in need of your services to you. It is heart warming to see Axis being a dog again after 6 months. Romping and playing on his bionic knees. Thanks again for all that you have done. Axis, Jill, & Brian Skittles Dear Staff, Thanks to you all for the genuine kindness and heartfelt compassion you all extended to us in the time when we brought Skittles to be treated and later put to rest. You were all so wonderful to us during a very difficult time. We cannot thank you enough. Mr. & Mrs. Jeff Cali W. I reviewed Cali's medical records from her stay at your hospital and I am impressed with the detail that those records contain. You should be proud of the service you provide. Palm Beach Veterinary Referral and Critical Care are exemplary of the Standard of Care in our community. We as referring veterinarians should use your practice as the yardstick to measure quality and strive to provide that same level of care. It makes me very comfortable to entrust my patient’s care in the hands of Palm Beach Veterinary Referral and Critical Care. Professionally, Mark D. Dew, D.V.M. Diplomate ABVP Tiffany Dear Dr. Roy, We wanted to let you know how much you and your staff are appreciated. You have all been so incredibly kind and caring throughout everything that has happened to our little girl, Tiffany Winston. Your availability to take my calls around the clock, especially when she had to stay overnight was so greatly appreciated. Please know how much this means to our family. With all our best, Murphy We cannot thank you enough for taking such GREAT care of our baby boy, Axis. The care, concern, and time you took on each and every visit were tremendous. We will not hesitate to refer everyone who may be in need of your services to you. It is heart warming to see Axis being a dog again after 6 months. Romping and playing on his bionic knees. Thanks again for all that you have done, Roxy Dear Doctors & Staff, I brought my little girl to you with a very nasty wound on her paw. At this critical stage, you offered us immediate and compassionate medical care, as well as thoughtful advice and concern. Roxy is thriving at home. I very much wish to thank you all for returning my girl to me, whole and healed. This truly is a miracle and I am forever in your debt. For those of you who just brought your pet in for attention and are passing the time by reading these testimonial letters, rest assured that your loved one has the most professional, vigilant staff – people with great skill and humanity. No one will work harder or with more enthusiasm than the staff at Critical Care. Trust me. I have miracle, four-legged Roxy home as proof. With gratitude and great affection, Gabbie To All the Doctors and the Staff, We would like to say thanks for being so gentle and kind during Gabbie’s visits for her broken elbow. Gabbie is growing faster than I expected and is almost able to outrun all of our dogs. Despite the accident that led up to Gabbie coming into my life, she is an amazing dog and has had a wonderful start to her “new life” with the help of the vets and staff at your clinic. Thanks, Tiffany & Gabbie Shelby, Hello All, I wanted to thank you all for taking care of Shelby and us to her end. It means a lot to us that all of the staff seemed to truly care. I also appreciate the card signed by everyone. At this rate Rainbow Bridge could be quite crowded by the time Donna and I get there. We grieved for about a month for Shelby and started our search for our new family member. We found two brothers at Peggie Adams that lost their home to foreclosure. Their owners hoped the brothers could be adopted together. We have the room at home and in our hearts for both and have adopted them. Thank you again from both of us,
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